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SHA/SPF/NCPC ANNUAL HOTEL SECURITY CONFERENCE &AWARDS PRESENTATION CEREMONY 2024

The SHA/SPF/NCPC Annual Hotel Security Conference & Awards Presentation Ceremony 2024 took place on October 23rd at Furama Riverfront Hotel Singapore. The event featured a dual focus: a conference addressing hotel security challenges and solutions alongside a mini exhibition showcasing the latest security technologies and services.

Concorde Security exhibited at the event, which was honoured by Guest-of-Honor Ms Sun Xue Ling, Minister of State, Ministry of Home Affairs. The exhibition provided a platform for security companies to present their hotel security solutions while facilitating meaningful industry discussions on current security concerns and strategies.

Automated SafeEntry gantries bring benefits

SINGAPORE – More than 30 places around the island – including malls, offices, schools and places of worship – have rolled out automated gantries to manage visitor access and digital contact tracing.

These gantries can ensure that visitor SafeEntry check-ins are done properly for contact tracing, and that visitors are not running a fever or not wearing masks.

2,500 on-site participants expected for major trade show at Marina Bay Sands

SINGAPORE’S largest trade show since the start of the Covid-19 pandemic will welcome 2,500 on-site participants and some 5,000 online visitors, paving the way for larger business events to take place, event organiser Conference & Exhibition Management Services (CEMS) announced on Thursday.

No Covid-19 test required: Substantial number of vaccinated participants set to attend trade show

SINGAPORE — A pilot trade show to be held at the Marina Bay Sands (MBS) is set to be the first such event where a substantial number of participants, namely those who have completed their vaccination regimen, will be allowed to bypass pre-event testing for Covid-19.

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CG5 ServBot part of President Halimah Yacob’s welcome at Thong Siek Global

Concorde Security is pleased to have its CG5 ServBot be part of President Halimah Yacob’s welcome when she visited Thong Siek Global last Friday, 22 Jan 2021.

Thong Siek Food Industry is among the 144 employers who have signed the PC2020 Enabling Employment Pledge, which advocates employers to empower persons with disabilities so that they can achieve their full potential.

We are also pleased that the CG5 ServBot, a thermal-imaging concierge robot equipped with contact-less temperature screening, is an enabling technology that can help make life safer, easier and smoother for persons with disabilities when they report for work.

Thong Siek, which is known for its DoDo brand of seafood products, is also a good example of a company that has been able to grow by leveraging technology such as digitalization and automation.

By embarking on its transformation early, it was able to manage the challenges posed by COVID-19, as well as increased productivity.

To leverage technology for your own business today, you’re invited to register your interest for Concorde Security products like the CG5 ServBot (free for 3 months) at the link below:

Concorde Security at an IMDA event

Concorde Security at an IMDA event

Annual Hotel Security Awards Presentation and Hotel Security Conference

A Concorde Security staff with MP Sun Xueling at the Annual Hotel Security Awards Presentation and Hotel Security Conference 2019

Smart security for a smart nation

Although Singapore is known around the world for its safety – it topped the 2018 Gallup Law and Order Index thanks to its citizens’ sense of personal security and positive experiences with law enforcement – like any major global city, it faces heightened security threats from crime and terrorism.

The city-state’s industrial, commercial and residential premises, as well as events, are currently looked after by about 240 security agencies, 600 security service providers and 47,000 active security officers, but given the growing number of buildings and facilities in Singapore, it is increasingly difficult for the traditionally manpower-reliant security sector to keep up.

In February this year, the Singaporean government launched the security industry transformation map (ITM). The Security ITM, led by the Ministry of Home Affairs (MHA), seeks to transform the industry from one that is personnel-heavy to one that leverages technology and skills to deliver high-quality security solutions through an investment of about $7 million over the next three years.

As part of the government’s road map, a blueprint has been created for outcome-based security contracts, shifting the emphasis from the number of boots on the ground to the actual performance of security firms. In practice, this will mean businesses in Singapore will no longer need to specify headcount requirements in a security tender, but instead will have the ability to specify a proposed response time for a security crisis.

The initiative also seeks to provide better, more interesting work for those employed in the security sector, shifting away from laborious patrols to more highly-skilled tasks.

Established in 1997, Singaporean security firm Concorde Security Pte is working to spearhead change as part of the sector’s ITM.“The security industry has not changed much since the caveman stood guard outside his cave. The incremental change since then was to adorn guards with a uniform and various gadgets so that they look transformed. But the human lapses like sleeping on the job did not go away,” says Alan Chua, executive director.

“In the coming years, the current model of mundane security jobs like monitoring and patrolling work that is susceptible to human lapses will be replaced by a new platform based on technology solutions. This will free up precious manpower to deliver enhanced security outcomes.”

Singapore is taking a collaborative approach to overhauling the industry, with Infocomm Media Development Authority (IMDA) partnering with the Ministry of Home Affairs and the industry at large to drive the adoption of digital solutions by SMEs operating in the sector.

As part of its focus on supporting pilot projects that have the potential to uplift the whole sector under its SMEs Go Digital programme, IMDA supported the roll-out of Concorde’s I-Man facility Sprinter (IFIS) solution. This comprises a mesh network of multiple mobile command centres with the unique security infrastructure of cameras, sensors and wireless communication equipment, providing the ability to monitor a cluster of buildings in real-time. A team of three officers operating within the vehicle monitor through automated alerts generated from the security infrastructure and respond immediately to any security incidents. Currently, the IFS is deployed at more than 140 premises. With support from IMDA, Concorde can secure 30 buildings with nine officers instead of with 30 security guards, meaning better salaries and working conditions for those it employs.

The company, which has recently transformed from a traditional security provider to a state-of-the-art technology firm, is now rolling out a series of smart technological solutions, turning the security sector on its head. Today, its officers monitor security at malls, offices and industrial complexes not just by patrolling the ground, but through virtual surveillance. And rather than physically guarding vehicles to prevent theft as goods are being unloaded, they harness behavioural analytics to detect suspicious acts.

To ensure Singapore’s security workforce has the skills required to participate in the new digital reality of the sector being led by companies such as Concorde, the Ministry of Home Affairs has signed a memorandum of understanding with Temasek Polytechnic for a new Specialist Diploma in Security Consultancy to be offered from April 2019. The programme will cover risk assessment, building security and relevant legislation, security technology, and project management, helping to bring further professionalism and capabilities into the sector.

Through bold and disruptive innovation, Concorde Security is redefining the business proposition for the whole industry, setting new standards for the security sector of the future. And with training opportunities, better wages and the adoption of technology, the company’s hope is that it will be able to draw younger and more Singaporeans – and retain them – to meet a demand that is unlikely to stop growing.

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Infocomm Commerce Conference

As one of the convention speakers, Mr Alan Chua delivered his speech at the conference on “Disrupting the Manned Guarding Industry – The Concorde Way”. His speech was about disrupting the traditional security industry by leveraging on advance technology to address various manpower problems that the industry currently facing.

Alan is the inventor of 3 innovative patented solutions called I-Man Facility Sprinter (IFS), the I-Man Access Control System (IMACS), and Secured Aerial Viewer and Secured Cruise Vessel marketed under the “I-GuardingTM” brand with a “Man-Less” philosophy using technology at the front with human elevated to a higher role.

Launch of I-Guarding Global Alliance & I-Man Access Control System

SINGAPORE, 3 Oct 2018 – Underlining the importance of a global shift from manned-guarding security services to technology-enabled security services, Executive Director of Concorde Security, Alan Chua has described the Concorde-led international I-Guarding Global Alliance (IGA) as a “big ray of hope for the transformation of the security industry in Singapore and abroad”.

“The security industry has not changed much since the cave man stood guard outside his cave. The incremental change since then was to adorn guards with a uniform and various gadgets so that they look transformed. But the human lapses like sleeping on the job did not go away. That has to change. IGA aims to have a similar impact on security services as what Uber is doing to meet the transportation needs of the public,” he said, referring to the upstart transport service company that uses technology to make on-demand transportation easy. This has disrupted the taxi industry all over the world.

“The role that security guards play today will be transformed by a mobile command centre that receives video images and alerts beamed from smart CCTV cameras located at strategic points of a building. Based on a cluster of buildings model, this will reduce the reliance on manpower and drive costs down. This is the first I-Guarding solution we introduced to the world, the I-Man Facility Sprinter (IFS). At the same time, we believe SMART Cities like Singapore must have SMART Security Solutions.”

Mr Chua was speaking on Wednesday at the signing of the Memorandum of Understanding by the five founding members of IGA – Concorde Security, G4S Singapore, Guthrie FMC, Amulet and Guardforce. Amulet is based in UK and Guardforce is based in Hong Kong. The IGA signing ceremony was witnessed by Professor Yaacob Ibrahim, the former minister who served in various government ministries for the last 16 years.

“In the coming years, the current model of mundane security jobs like monitoring and patrolling work that is susceptable to human lapses will be replaced by a new platform based on technology solutions. This will free up precious manpower to deliver enhanced security outcomes ,” said Alan.

The founding members of IGA aim to mobilise like-minded organisations the world over that believe in using technology solutions to provide enhanced security outcomes, eliminate security guards and drive costs down. “Organisations need security services. Who needs security guards? Only security agencies,” quipped Alan.

Concorde Security also launched a new access control system – the I-Man Access Control System (IMACS) that is PDPA compliant, fully automated (i.e. unmanned), provides for visitor analytics to the host, tenants and building managers and supports public safety announcements. This is the second I-Guarding solution from Concorde. This patented system is the world’s first visitor access control system that does not require any form of identity document or related personal data. Designed and made in Singapore, this system is offered on a pay-per-use model which means tenants with less visitors will not be penalised by subsidising those with high visitor traffic. Existing visitor management systems that do not address all the four elements offered by IMACS that are critical in visitor access control will be rendered obsolete. The launch of IMACS was presided by Professor Yaacob who did the ribbon cutting.

Both events were held at the sidelines of the Security Industry Conference 2018 where Second Minister for Home Affairs Josephine Teo was the Guest of Honour. “There is an urgent need to reimagine how security services are delivered to meet increasing demand for security services, fuelled by the heightened security threat and growing number of buildings islandwide. Having more manpower alone is not the answer,” she said at the opening of the Security Industry Conference at Marina Bay Sands.

Minister Teo who is well versed with Concorde Security was at the booth to lend her support to the company’s innovative security solutions.