Media

Disrupting the Security Industry – The Concorde Way

Outline:

We are pleased to announce that the story written by Singapore Management University on how Alan Chua and Concorde Security’s IFS Smart Security Solution is disrupting the Security Industry in Singapore has been captured in an article published by Harvard Business Publishing to use as a case study in understanding resilience theory, disruptive innovation, and change management in the context of introducing disruptive innovation to an industry.

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Article summary:

This case is based on the real-life events of Mr Alan Chua, Executive Director of Concorde Security Pte Ltd, a private security firm based in Singapore. The case details his observations made during his many years of being in the industry. Excesses, inefficiencies and legacy practices that he felt no longer applied in today’s changing security landscape bore the brunt of his dissatisfaction with the industry.

Having seen first-hand the poor working conditions that front-line security officers had to go through, Alan was additionally motivated to make their lives better, primarily through the adoption of technology.

However, the industry game changer lies in the complete revamp of the business model that private security operators are currently utilizing. Having a good idea is usually not good enough. Alan faced negative reactions from his peers in the industry. Regulations by the authorities also did not help his cause. He sought to overcome these challenges and picked up some innovation awards in the process. He has seen far greater profit margins with his new approach. Although his revenue has taken a hit, it is projected that in the foreseeable future, as more organisations adopt his technologies, he will surpass his former successes.

SME BIZ-Innovation Summit 2018

Singapore – Two of the key management of Concorde Security spoke as panelists during the SME – BIZ Innovation Summit. This summit was initiated to encourage SME to do more innovation on their respective sectors.  Moreover, Singapore government is also boosting its support for the SME to maximize their efforts for new disruptive innovations.

Concorde Security is known for its disruptive innovation called “I-Guarding Solutions”. This innovation transformed the traditional man-guarding system into a more advance, efficient, and effective security solution by utilizing technology. Furthermore, the said innovation has also become the model for the Security Industry Transformation Map (ITM).

SFMA Capabilities Series: The Future of Security with Concorde

Singapore Food Manufacturing Association (SFMA) partnered with Concorde Security to showcase the I-Man Facility Sprinter (IFS) as a solution for Future of Security at one of its member, Thong Siek Food Industry, which has recently adopted the IFS solution.  Multiple buildings can share resources with a IFS command center and a response team and as such an expectedly lower security cost for individual building owners.  Multiple IFS teams provide the redundancy in case of any surge in demand.  Through this patented and multiple award winning solution, Concorde Security is able to provide a significantly higher level of security assurance which is not possible under the current outdated man-guarding business model.  IFS is recognized as the new security business model moving forward being the main feature in the recent Security Industry Transformation Map (ITM) announced by MHA.

SG:D Industry Day 2018

Concorde Security at the SG:D Industry Day 2016

GCTC-SC3 Kickoff Conference 2018

Concorde Security Pte Ltd participated in the Global City Teams Challenge (GCTC) Kickoff Conference last February 6 – 8, 2018 at Washington D.C., USA

Concorde is now featured in the Security Industry Transformation Map (ITM)

Concorde was featured in Minister Josephine Teo’s speech during the 2018 ITM launch. Concorde Security delivers an efficient and effective security services to its customers by using advanced technology.

“ Next, IMDA will also support pilot projects to scale up the implementation of solutions that will potentially transform the whole industry, not just enterprise by enterprise, but the whole industry. One example is Concorde‘s iMan Facility Sprinter, or IFS, which was featured in the video. The IFS is a command centre in a van that wirelessly receives CCTV feeds from a cluster of buildings in an area. Multiple buildings can share resources with a command centre and a response team.”– Minister Josephine Teo, Prime Minister’s Office, Second Minister for Home Affairs & Second Minister for Manpower –

MoU signing with Blue Ocean Security Limited

Concorde Security Pte Ltd is delighted to announce the signing of a Memorandum of Understanding (“MoU”) with Blue Ocean Security Ltd on 23rd November 2017.

In conjunction of being conferred as one of winners of the Entrepreneur of the Year Awards, inventor Mr Alan Chua, the Executive Director of Concorde Security signed the MoU with Mr Donald Li Chi-chung, the Chief Executive Officer of Blue Ocean Security during the Award Ceremony at The Ritz Carlton, Singapore.

Donald Li is a former Superintendent of Hong Kong Police Force and has over 28 years of experience in tackling organized and serious crimes and narcotics, managing and securing large public events and chairing centralized police command centres.  He was commended and recognized on numerous occasions for his contributions by the Hong Kong Police Commissioner.

Both companies recognize the unique advantage of Concorde Security’s patented business model and solutions to disrupt the market and Blue Ocean Security’s expertise and access to “The Silk Road Economic Belt” markets and will collaborate in bringing about a more secure and safer way in protecting assets across these markets.

Concorde Security Pte Ltd is a multiple award-winning Singapore home-grown disruptor of the security industry using a technology and IP-driven strategy to transform its business – and its industry. It is now in the process of expanding its activities internationally, focusing on Asia, Europe and the USA with offices currently in Singapore, Malaysia and the United Kingdom.Blue Ocean Security Ltd is an international company with the vision of embracing China’s “Belt and Road” initiatives in providing customers with high-quality, all-round security services and becoming the largest security company in the Asia Pacific region.  It currently operates out of Hong Kong and London, and have projects as far out as in Africa.

Work-Learn Technical Diploma (WLTD) Signing Ceremony

Concorde Security Pte Ltd will be partnering with the Institute of Technical Education (ITE) to carry-out their Work-Learn Technical Diploma (WLTD) Programme. This will bring and formalize apprenticeship-based training arrangement with various employers.  Through this programme applicants will be able to apply their acquired knowledge from lectures to a real work environment.

As a company that promotes both Technology and Social Responsibility, Concorde was greatly honored to be one the companies that will mold and supervise applicants during their On-the-Job Training.

Future Economy Conference & Exhibition 2017

Concorde Security Pte Ltd participated in the Future Economy Conference & Exhibition held at Marina Bay Sands, Singapore on November 01 – 02, 2017. This conference aims to address the rapid changing of world economy through transformation of industries from their traditional business model to adapt a more innovative and advance system that embraces the digital age.

Concorde Security Pte Ltd embraced this challenge by integrating advanced technologies on their Security Solutions. Through this tranformation,  Concorde was able to create an efficient security sytem that addresses manpower issues in security industry.

Annual Hotel Security Conference 2017

Annual Hotel Security Conference 2017 was held last 24^th of October 2017 at Furama Riverfront Hotel Singapore. This event allows various security companies to showcase their Hotel Security Solutions, as well as to discuss issues regarding Hotel Security and formulate possible solutions.

Mr. Benjamin NG discussed the advanced Security solutions of Concorde to Mrs Josephine Teo, Second Minister for Manpower and Home Affairs during the said event.